About us

About us
About us

Talking Changes is a self-help and talking therapies service designed to help anyone living in the County Durham and Darlington area to deal with common mental health problems such as stress, anxiety or depression, as well as panic, phobias, obsessive compulsive disorder (OCD) and post traumatic stress disorder.

Offering a range of talking therapies, this free, confidential service is open to you if:

  • You are aged 16 or over
  • You live in County Durham or Darlington
  • Your mental health is causing you concern and is affecting your employment, your health or your home life.
  • You are not already accessing adult mental health services

Talking Changes has been set up to improve access to psychological therapies (also known as talking therapies). Support is provided by trained professionals and is available in a wide range of locations in the County Durham and Darlington area.

The service is part of the national improving access to psychological therapies (IAPT) programme. It is run by a joint venture between Tees, Esk and Wear Valleys NHS Foundation Trust, County Durham and Darlington NHS Foundation Trust and Mental Health Matters.

Talking Changes offers psychological interventions that include talking therapies and supported self-help programmes.

Our range of treatments currently includes:

  • Step 2a Telephone Guided Self Help
  • Step 2a Psycho-Education Groups
  • Step 2b Face to Face Guided Self Help
  • Step 3 Face to Face Cognitive Behavioural Therapy
  • Step 3 Interpersonal Therapy
  • Step 3 Eye Movement Desensitisation Therapy
  • Step 2 / Step 3 Long Term Conditions Pathway
  • Employment Support

All of which have been researched and found to be effective treatments for common mental health difficulties.


We can help and support you if you are feeling:

  • Anxious
  • Depressed
  • Alone

We are a free confidential service for those:

  • Aged 16 years and over
  • Living in County Durham and Darlington

You can contact us directly by telephoning:

  • 0191 333 3300

Lines are open Monday, Tuesday & Thursday 9am - 8pm and Wednesday and Friday 9am - 5pm. .

The service can also be accessed by contacting your GP or other Health Care professional.

Is the service for me?

We can all become anxious and depressed at various times in our life, and this can start to affect how well we function and cope.

General symptoms you may experience:

  • Sleep problems
  • Not getting out as much, not seeing your friends
  • Avoiding situations, places and people
  • Feeling on edge
  • Worry
  • Irritability
  • Tiredness
  • Upset / feeling low

If you are experiencing any of the above, or your mental health is causing you concern and affecting your employment, your health or your home life please contact us.