Depression and anxiety are by far the most common forms of mental distress in the UK causing substantial disability and distress.
Frequently asked questions
Where will I be seen?
You will either be seen in your GP surgery or an available community venue of your choice.
How much does it cost?
Talking Changes is a free NHS service.
Is Talking Changes a confidential service?
Yes. The only circumstances in which we would have to break confidentiality is if we are concerned about your safety or someone else's. If this were the case, we would try to discuss with you who we would talk to and why. On receipt of your referral, we will also contact your GP to keep him/her informed and request any information that would be helpful to us, unless there is a specific reason for us to with hold this information.
What are the benefits of the new psychological therapies service?
The service provides early intervention to avoid or limit the need for medication, time off work and unemployment.
It is an evidence based model providing over 55% clinical and/or reliable improvement, and is equitable and consistent for all age groups treated from 16 years old – there is no upper age limit.
How do I get help if I don’t meet the criteria?
Talk to your GP. If you are already being seen by the secondary care services, contact your Care Co-ordinator.
If you have any further questions about the Talking Changes service please contact the team using the details in the 'Contact' section of this site or give them a call on:
0191 3740044 (north Durham) or 01388 646831 (south Durham and Darlington).